{"id":432,"date":"2023-11-15T21:47:54","date_gmt":"2023-11-15T21:47:54","guid":{"rendered":"https:\/\/balanspunkten.nu\/?page_id=432"},"modified":"2023-12-30T15:58:21","modified_gmt":"2023-12-30T15:58:21","slug":"booking-conditions","status":"publish","type":"page","link":"https:\/\/balanspunkten.nu\/en\/booking-conditions\/","title":{"rendered":"Booking conditions"},"content":{"rendered":"
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The following booking conditions apply to all our courses, guided tours or self guided activities with rented equipment.<\/strong><\/p>\n

Booking and payment<\/strong><\/p>\n

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  • Reservation of most of our activities takes place online. The activities that are not bookable online can be booked by phone or email.
    \n\u2022 Booking of all our activities are binding, regardless of the manner in which the reservation is made.
    \n\u2022 When booking, you pay the full amount. Once the payment reaches us, your reservation is made definite and your equipment \/ space is reserved. On our longer tours there is a booking fee, online, to start with. When the reservation is done and we got some info about your earlier kayaking experiences and if you have any food restrictions, you will have an invoice from us for the remaining payment.<\/li>\n<\/ul>\n

    Cancellation<\/strong><\/p>\n

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    • Betald bokning \u00e5terbetalas ej. Bokningen kan fram till sex timmar innan start flyttas till valfritt datum om \u201dOmbokningsgaranti\u201d (ombokningsskydd) k\u00f6ps till bokningen. Full \u00e5terbetalning ges vid v\u00e4derf\u00f6rh\u00e5llanden som g\u00f6r aktiviteten ol\u00e4mplig eller farlig, exempelvis \u00e5ska, storm eller andra v\u00e4derf\u00f6rh\u00e5llanden. Vid sjukdom \u00e5terbetalas fullt belopp vid uppvisande av sjukintyg.<\/li>\n<\/ul>\n
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      • Confirmed booking will not be repaid. If you pay for our “rebooking guarantee”, the booking will be able to change to another date up to 6 hours before start. When you book a over night tour there will be a deposit laid from you, depending on tour length somewhere between 500 SEK and 150 SEK. We reserve the right to, for safety reasons, cancel any planned activity. The decision to cancel is entirely reserved for Kayak in Grundsund\/Balanspunkten.<\/li>\n<\/ul>\n

        Liability and Insurance<\/strong><\/p>\n

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        • Participation in all activities with Kayak in Grundsund\/Balanspunkten, and for self guided activities with rented equipment, is at your own risk.
          \n\u2022 In guided activities (tours and courses), you are covered, as a participant, by Kayak in Grundsund\/Balanspunkten\u2019s liability and accident insurance. However, we recommend that you always check what your own insurance covers.
          \n\u2022 You are fully responsible for compensation on any damage to or theft of rented equipment.
          \n\u2022 Kayak in Grundsund\/Balanspunken has no insurance that you can use for rented equipment. Check if your own insurance applies to damage or loss of rented equipment.
          \n\u2022 Kayaks and other equipment must be returned thoroughly cleaned. You will find facilities with us.
          \n\u2022 If you choose to let us clean rented equipment we charge 300 SEK per person. The same sum will be charged for equipment not adequately cleaned. We would always like our next guest to get clean and properly functioning equipment.
          \n\u2022 For all activities on the water, you must be able to swim.
          \n\u2022 You must always use life vest when paddling a kayak.
          \n\u2022 You notify us your planned route before take off.
          \n\u2022 You are responsible for conducting all activities in compliance with applicable laws and regulations (sea rules, road rules, right of public access).
          \n\u2022 If you are delayed, please notify us as early as possible.<\/li>\n<\/ul>\n

          Changes to or cancellation of activities<\/strong><\/p>\n

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          • A program for a guided outdoor activity is never but a preliminary plan. External conditions (weather, wind, precipitation, snow and ice conditions) determine what we can do and not. We reserve the right to change the content and geographical location of all activities, to ensure a safe activity, and the best possible experience based on the prevailing conditions.
            \n\u2022 We reserve the right to, for safety reasons, cancel any planned activity. The decision to cancel is entirely reserved for Kayak in Grundsund\/Balanspunkten.
            \n\u2022 We reserve the right to cancel any planned activity where the number of participants is too small.
            \n\u2022 Any activity cancelled by us will be refunded in full.
            \n\u2022 We do not cover any additional costs (accommodation, travel, etc.) that a customer may have when an activity is cancelled.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

             <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

            This is how it works<\/p>\n","protected":false},"author":2,"featured_media":604,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-432","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/balanspunkten.nu\/en\/wp-json\/wp\/v2\/pages\/432","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/balanspunkten.nu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/balanspunkten.nu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/balanspunkten.nu\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/balanspunkten.nu\/en\/wp-json\/wp\/v2\/comments?post=432"}],"version-history":[{"count":5,"href":"https:\/\/balanspunkten.nu\/en\/wp-json\/wp\/v2\/pages\/432\/revisions"}],"predecessor-version":[{"id":607,"href":"https:\/\/balanspunkten.nu\/en\/wp-json\/wp\/v2\/pages\/432\/revisions\/607"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/balanspunkten.nu\/en\/wp-json\/wp\/v2\/media\/604"}],"wp:attachment":[{"href":"https:\/\/balanspunkten.nu\/en\/wp-json\/wp\/v2\/media?parent=432"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}